Customer Service
Reliable Customer Service
At Gardenine, we are committed to providing exceptional customer service. We are here to help you with any questions, comments, suggestions or issues regarding your orders or experience with our website.
Contacting Us
You can contact our friendly and knowledgeable Customer Service team:
- By phone: Call 1-706-986-0671. We have representatives available from 9am to 5pm EST, Monday to Friday.
- By email: Send us a message at help@gardenine.com and we will respond within 24 hours.
When contacting us about an order, please include your order confirmation number if available. This helps us access your account details faster.
We appreciate all feedback and are constantly improving our site and service based on customer suggestions. Please reach out – we genuinely want to hear from you.
Our Promise
Our goal is to ensure complete customer satisfaction. We will work with you to resolve any issues and answer any questions to the best of our ability. We stand behind our products and your experience at Gardenine.com.
We view every customer interaction as an opportunity to build long-term, trusting relationships with our clients. We look forward to assisting you now and serving you for many years into the future.